OIC of Washington Mortgage and Financial Support Programs Español

Counseling Sessions

Individuals facing financial difficulties experience very different situations. That’s why, when you contact us, we will help you determine the best way to approach your situation, and provide you the best credit counseling service options possible.

When you contact our counseling center, professionally trained and certified counselors will help you evaluate:

At the end of the counseling session, you will feel good knowing that there are options available and that you are not alone. We are here to help and provide you the best debt solutions for you and your situation.

To discuss your particular needs, our credit coaches are available Monday –Friday 8:00 am to 5:00 pm.

Consumers who give us a call are given access to a confidential, non-judgmental consultation with a certified counselor. This counseling session takes 60 to 90 minutes, and involves a comprehensive review of one’s debt and personal finances. The counselor offers expert advice along with a workable budget based on the client’s unique financial situation. By tailoring our advice to the client’s circumstances, we can offer a realistic plan for paying down debt, increasing savings, and improving the client’s financial situation.

Because the counseling session is free of charge and carries no obligation, we urge any consumer with financial concerns or mounting debt to take advantage of this nonprofit community service.

What happens in credit counseling?

Gathering Your Information

Begin Credit Counseling

Create a Plan

We offer free credit and debt counseling to help ease your financial stress, address your financial concerns, and develop a plan for living a financially healthy life. If you’re concerned about debt, we’ll provide options to help you get out of debt. Our caring, certified experts will partner with you to:

The debt counseling session can be conducted in-person or over the phone.

People often find it difficult to reach out in-person or dial the phone and ask for help with debt. Your needs will be addressed by a caring, compassionate expert who understands that financial hardships happen to good people. We will treat you with care and respect, and we will never be judgmental. We're committed to your success in becoming debt-free.

The comment we hear most often is “I wish I wouldn’t have waited so long to call.”

More Information About Credit Counseling


815 Fruitvale Blvd.
Yakima, WA 98902
Phone: 509-248-6751
Fax: 509-575-0482

Other Locations

Sunnyside: 509-839-0204
Pasco: 509-545-0484
Wenatchee: 509-665-3715
Moses Lake: 509-765-9206

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